The doctor the operated on my foot Sergey Alexivitch and his whole staff, showed not just competence but even something I would call "Mesirut nefesh" absolute determination to do a good job. But that is just one example. They wanted to be so careful that they only used local anesthesia. The nurse Irina held my hand the entire time and called me Avraham Philipovitch -a meaning of respect to call me by the name of my father.
So it is hard to make sense of things there.